Effective Date: July 09, 2025

Welcome to orangegrovemediation.com. This Privacy Policy explains how Orange Grove Mediation ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and mediation services. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with applicable privacy laws.

We collect personal information that you provide to us directly and automatically when you use our website.

• Information You Provide: When you fill out a contact form, schedule a mediation session, or communicate with us via email, we may collect:
  • Your name
  • Email address
  • Phone number
  • Details related to your mediation case
• Automatically Collected Information: When you visit our website, we collect technical information such as:
  • IP address
  • Browser type
  • Device information

We use your personal information to provide and improve our mediation services. Specifically, we use your information to:

• Schedule and conduct mediation sessions
• Respond to your inquiries and provide customer support
• Analyze website usage to improve our services and user experience

We do not share your personal information with third parties for marketing purposes without your consent. We may share your information with:

• Mediators or other professionals directly involved in your case
• Legal or regulatory authorities, if required by law
• Service providers who assist us in operating our website and delivering our services (e.g., web hosting or email services)

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• Encryption of sensitive data
• Secure storage of physical and digital records
• Access controls to limit who can view your information

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will take all reasonable steps to safeguard your data.

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us using the information provided below.

Our website uses cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

We may update this Privacy Policy from time to time. If we make any changes, we will notify you by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: britton@orangegrovemediation.com
• Website: Contact form on orangegrovemediation.com